BIOS update taking to long

[Mess2]

My computer just out of nowhere stopped coming on. The laptop had power and was turning out but the screen stayed black. After messing with it for hours we started a BIOS update that the laptop never told me it needed. Now we are two hours in waiting on the laptop to finish up dating and it says Block 6/2048 and progress is still at 0%. What should I do?

[Mess2]

Also my operating system is NOT windows 10 64 bit. It is windows 10 home. 

[praveen196 · Accepted solution]

@Mess2 Welcome to HP Community!

I understand that the BIOS is taking a long to install, or is possibly freezing.

Start with a hard reset to release any excessive static on the PC: 

• If Windows is open, click Start and then Shutdown. 

• If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. 

• With the power off, disconnect the power cord from the back of the computer. 

• With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. 

• Reconnect the power cord and turn on the power. 

Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here 

(restoring BIOS on notebook: https://support.hp.com/us-en/document/ish_3932413-2337994-16)  

(on desktops: http://support.hp.com/us-en/document/c04126730)  

  

Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC 

Step 2: Find the BIOS updates 

Step 3: Download and install the BIOS update 

  

For more details: Click here 

(Notebook bios update: http://support.hp.com/us-en/document/c00042629)  

(Desktop bios update: http://support.hp.com/us-en/document/c00007682)  

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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