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‎03-16-2023 12:37 AM

HP Recommended

I am trying to start my computer and it repeatedly tells me I need to install a BIOS update and I have tried countless times on each option and the computer won't boot; it keeps looping over and over onto the screens below. I am unaware of what is going on, and I can't access my computer besides what is shown. This just started today, and I have had the laptop for 5+ years with zero problems whatsoever. I have followed all of the instructions it told me but nothing has worked; help would be greatly appreciated.

88C7E901-14A2-4B4D-ACA2-ABF3336948F5.jpeg

 

95DDA2DB-1CC8-4078-91CC-1524E788084B.jpeg

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1 REPLY 1

‎03-17-2023 05:16 AM - edited ‎03-17-2023 05:27 AM

HP Recommended

hi @Dark12 

 

Avoid HPSA BIOS updates and HP Firmware updates from Windows Update.

 

Try all recovery steps at this Link.

 

Creating a USB BIOS recovery drive using a different PC may solve the problem if all other steps fail. You will need a BIOS installer from HP. The specific Product number is required to find the correct BIOS installer.

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