12-05-2019 04:00 PM
I need to wipe this old Elite PC with Windows 7 but cannot access BIOS. Iv'e tried ESC, F1, F2, F3, F10 Tab, immediately on turning PC on. Any other ideas?
12-09-2019 01:05 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
Keep me posted for further assistance.
I am an HP Employee