• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-27-2021 10:40 AM

HP Recommended
Product: Pavilion 23
Operating System: Microsoft Windows 10 (64-bit)

Today i try to boot my system but it show's blue screen attached with HP logo and Stuck their for almost a day no any response or troubleshooting.

please help me out   

TASSEEY
1 REPLY 1

‎08-27-2021 12:49 PM

HP Recommended

@tasseey -- hold-down the ON/OFF button for 30 seconds, or until the computer powers-off. Then, power-on the computer, to see if the same thing happens. If so, then you need to take the computer to a qualified computer technician, for trouble-shooting and repair.

 

How old is the computer? The original HP Warranty will cover hardware-problems, for the first few months of your ownership.  But, from your symptoms, I am not sure that you have a hardware problem -- it could be a problem with the copy of the Windows software on your computer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.