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‎04-20-2020 09:13 PM

HP Recommended
Product: Compaq Presario CQ5000
Operating System: Microsoft Windows 7 (64-bit)

On boot up I get a message "Hard disk failure is imminent. Please back up your hard drive and have it replaced!". When I press F2 to continue I get the BOOTMGR missing error. I have a new hard drive but I need a bootable Windows 7 install disk, When I try to download the ISO from Microsoft and enter the product ID on the case label it says it is not a valid ID and to contact the computer manufacturer. 

How do I get a valid product ID so I can install the new drive?

2 REPLIES 2

‎04-21-2020 03:35 AM

HP Recommended

Hi

A Licence/KEY for W7 is something I cannot provide, somewhere to possibly obtain a W7 iso I can.

Heidc 11-11-19.png

 

I suggest you print out everything you can using Belarc Advisor.

 

 

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‎04-23-2020 06:41 AM

HP Recommended

I have downloaded a Windows 7 ISO file but I can't get is burnt to a DVD to create bootable media. I keep getting a "not enough disk space" error. This is a brand new DVD with nothing on it.

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