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HP Recommended
HP 15.6 inch Laptop PC 15-fd0000 (70R04AV)

Hi, I'm experiencing repeated blue screen crashes (BSOD) on my HP Laptop PC 15-fd0000 (Product Number: 70R04AV), caused by the Realtek RTL8851BE Wi-Fi adapter.

 

I'm currently using the latest driver version 6101.19.127.1 from HP's official website.

 

The crash consistently reports a DRIVER_VERIFIER_DMA_VIOLATION (0xE6) and identifies rtwlane613.sys as the faulting driver, confirmed through WinDbg analysis.

 

I’ve noticed that this exact issue has been resolved in recent driver updates for RTL8852BE, but there is no mention of a fix for RTL8851BE, despite both adapters using the same driver base.

 

Could you please escalate this to your engineering team, or advise if a hotfix or updated driver is available for RTL8851BE?

Thank you for your assistance.

3 REPLIES 3
HP Recommended

Hi:

 

A newer driver has been released to HP recently you may want to try:

 

RTL8851BE/RTL8852BE-VT, version 6101.19.131.0 

 

sp160300.exe

 

 

HP Recommended

Thank you for the reply.
That new version fixes the blue screen only for the RTL8852BE 
I've tried it yesterday but still causing BSOD's 

Thanks again.

HP Recommended

You're very welcome.


Sorry that the updated driver didn't resolve the problem,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.