BSOD while doing a clean install

[5h]

Hello,

I keep getting a BSOD while doing a fresh install of Windows 11 and don't know what to do anymore, I've tried running 'DISM /Online /Cleanup-Image /RestoreHealth' 'SFC /scannow' and cleared CMOS, but it still keeps happening. I have a fairly old HP Pavilion Desktop (I think it was a TG001 or something like that). Also here's a list of the different BSOD messages I've gotten:

• kernel invalid auto lock release
• invalid process attach attempt
• attempted write to readonly memory
• kernel security check failure
• system thread exception not handeld
• system service exception
• dpc watchdog violation

If there's any more info needed for help I'd be glad to give it if I have the ability to.

[Bill_To]

Hi @5h 

Welcome to the HP Forum.

What prompted a clean W11 installation? Disconnect unnecessary peripherals when doing a clean Windows installation.

Have you tried a clean W10 installation to see how this goes?

You get blue screens when installing W11. So, the W11 installation never completes. Is this correct? 

How did you run: DISM and SFC commands if the W11 installation was not successful? Or W11 installed but is randomly blue screening post installation. So you were able to run the commands when W11 was stable. I am not following what is happening.

I guess you could have run the DISM and SFC commands on the system drive using the W11 USB installation media recovery environment option.

Have you modified the BIOS? Set the BIOS to defaults if you have changed BIOS settings.

Have you tried running HP Diagnostics at startup? Random blue screen errors usually point to, but are not limited to, a bad system disk or flaky memory.

Check your PC's hardware as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests.

Regards

[5h]

Hello @Bill_To

Thanks for your response. I started a clean install of W11 to upgrade from W10 and have tried reinstalling W10  but it doesn't seem to work. I've tried disconnecting everythink except my keyboard, also tried it with multiple different keyboards.

Yes it's correct that the W11 instalation doesnt complete, it blue screens completely out of no where during the installation process. 

I was able to run the commands through command prompt in the first installation screen, by pressing Shift+F10. My apologies for lack of clarity.

I've not modified the BIOS in any way, however I cleared the CMOS so the BIOS was reset to default.

I've also ran the HP Diagnostics at startup and everything I was able to test in there passed.

Regards

[Bill_To]

Hi @5h 

My pleasure.

It's usually a hardware problem when you can't do a clean Windows installation.  

Your PC may qualify for a HP Cloud Recovery if it is fairly new. Check this Link for details.

Download the free version of Memtest86. Create the USB boot drive . Run Memtest86 off the USB drive to test all memory.

Do you have a different drive you could try to see if Windows will install correctly? Maybe remove installed memory modules. Then try each stick of RAM, one at a time, to see how it goes.

It could be a different hardware problem; WIFI card, graphics card, CPU, MB, or even the power supply.

Regards

[5h]

Hey @Bill_To,

My apologies for the late response, I’ve been quite busy lately.

I also think it would be a hardware problem, however I can’t seem to figure out what it is. I’ve done the built in hardware tests without error, aswell as the Memtest86 multiple times. So I don’t think it could be the RAM or CPU (I don’t think the MB either but I’m not sure).

I didn’t think about the WIFI card as a possiblity but now that you’ve mentioned it so I’ll take it out and see if that helps. I’ll look into that HP cloud recovery, as I haven’t heard about that.

Do you know how I could test my GPU or even my PSU somehow without swapping them out? 

Once again I really appreciate your help and I’ll give you an update if I find something out.

Regards

[Bill_To]

Hi @5h 

My pleasure.

The memory should be good if Memtest86 passed on multiple runs.

PCs work great until they don't. Something else could be causing the problem and we are missing it. What spurred you to do a clean Windows installation? Most folks don't clean install unless they are having a problem.

I don't see any way to find the bad part without swapping in:

- A different HDD or SSD.

- A different graphics card unless your PC supports onboard graphics. Try CPU graphics if supported. The MB needs to have some video out ports (rear I/O).

- A different power supply.

Same (negative) results after swapping in the above components would point to the MB or the CPU.

I would have a local PC Tech take a look. The Tech should be able to swap in compatible components to find the bad part.

I am out of ideas at this point.

Regards