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Ringo17
Level 2
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Message 1 of 2
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BSOD

HP Recommended
HP AIO Desktop
Microsoft Windows 10 (64-bit)

Occasionally I get the image shown after opening from Sleep or Hibernate.

It appears to resolve itself, restarts my PC and all is perfectly OK again.

Apart from being irritating, it does not trouble my PC operations one iota.

It does not happen often, perhaps a couple of times in two weeks.

Any suggestions for getting rid of it without going through a complex procedure ?

 

 #RESTART.jpg

​AUT VIAM INVENIAM AUT FACIAM
1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Ringo17 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs. These are available depending on the OS involved, as follows:

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck

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