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‎08-31-2020 07:47 AM

HP Recommended
Product: Pavillion 23
Operating System: Microsoft Windows 10 (64-bit)

Hi, My computer has been having a "Bad Image Error" out of nowhere and has made my computer be of no use. It is not connected to the internet as there is a lock image on the network and the bad image error pops up many times when i am logged in. I have searched for solutions and have found many on Youtube but they require for apps to actually open but the problem is with this bad image error code, it wont allow me to open any applications and is basically making my computer of no use.

1 REPLY 1

‎08-31-2020 09:57 AM

HP Recommended

@Heela_Meya 

According to the advice on the Internet, this error is displayed along with the name of the application causing it.  You need to make note of that application name -- as it is most likely a corrupted DLL file associated with that application.

 

Then, you should see if you can get into SAFE mode following these instructions: Safe Mode - Start Windows 10 in - Windows 10 Forums

 

If you can, then see if you can remove that application.



I am a volunteer and I do not work for, nor represent, HP
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