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06-30-2022 02:14 AM
Hello @Joey95
Did you run all the cmd commands I wrote you ?
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
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07-02-2022 03:36 PM
Hello @Joey95
(1) Update BIOS
HP Consumer Desktop PC BIOS Update (ROM Family SSID 87C3) | F.23 Rev.A | 11.5 MB | Apr 10, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Update these drivers
AMD Chipset Driver | 5.12.0.38 Rev.B | 7.9 MB | Mar 3, 2021 | Download |
Realtek High-Definition (HD) Audio Driver | 6.0.9129.1 Rev.A | 36.7 MB | May 5, 2021 | Download |
AMD Radeon Graphics Driver | 27.20.15002.118 Rev.C | 713.7 MB | May 5, 2021 | Download |
(3) Reboot and test again ...
(4) Reinstall the game ... and test again ...
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
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