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Lightninghouse
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Message 1 of 2
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Bad_system_config_info on one week one hp24

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Hpkhpaio24/l5/2tb
Microsoft Windows 7 (32-bit)

I have a one week old computer as above and it’s suddenly coming up with bad system config info, Curry’s as ever have been utterly useless in helping out...any ideas? Cheers Bryn 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Lightninghouse
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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