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‎01-02-2026 07:16 AM

HP Recommended

I am charging my battery full , but after 2-3 hr it shuts down. When it restarts, then a popup message related to a battery issue is showing error 601 and in hp support assistant app it is showing i have to replace my battery. So replacing the battery is the only option, or is there any other way I can solve this? I bought this 4 yaers ago 
Hp battery check message- 

  • Warranty Type: 3
  • Cycle count: 653 / 1000
  • Manufacturer: 333-2D-34-A
  • Serial Number: 02397 01/17/2021
  • Temperature: 27 °C
  • Current: 246 mA
  • Failure ID: 9BXX6W-CMMD02-XD7V5G-C0BH23
  • Terminal Voltage: 13014 mV
  • Design Voltage: 11400 mV
  • AC Power: Yes
  • CT Number: 6JRKP05TZEPDX9
  • Design Capacity: 41 WHr
  • Full Charge Capacity: 10 WHr (24%)
  • Remaining Capacity: 10 WHr
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