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HP Recommended

Good evening!

I have recently purchased a Brand new "Hp Victus 15" and I have been experiencing issues with low battery life, I am using the laptop mainly for gaming and programming, Most of the time I code "Minecraft Game Servers" and The battery lasts for about 2 hours and I use laptop a lot in one day, This is like 4 charging cycles a day, I have recently did a battery test on Windows and it showed the full capacity of battery to be at 66000MWH from 70000MWH which is a huge drop in capacity and only 33 Battery cycles, I am not an expert or have a lot of knowledge about this, It makes me worried about my recent purchase since I spent all of my savings on this machine, and I kind a regret it, I mean overall performance is fine it's just the battery life that makes me regret purchasing this machine, It says it can last for roughly 500 Charging cycles and how am I supposed to keep up with it if the battery dies every 2 hours and I can't keep laptop on charge all the time as far as I know it's not a good thing to do with new laptops, also does your battery gets replaced if it dies since my laptop has 1year warranty?

I would love if you could give me some tips and how I can fix this issue if there is a way, and how should I use laptop since I use it for at least 12 hours and max 14 hours a day, I have work which I have to do daily and it just worries me when battery life dies too quickly, Please help me with this issue!

~ Salman 

1 REPLY 1
HP Recommended

Hi @Salman31 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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