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HP Recommended
Microsoft Windows 10 (64-bit)

Dear when i start my laptop then battery error show and  error code is 601. 

Secondly, when my laptop start and working then after few mints my laptop are locked automatically. Kindly confirm how to resolved both issue. thanks

2 REPLIES 2
HP Recommended

Hi @Izhar2,

 

Welcome to the HP Support Community

 

I understand you are getting an error 601 - Battery on your HP. Not to worry I will help you to get a resolution to resolve the issue.

 

 Let's perform a hard reset:

 

  • Power off the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.
  • Power ON the laptop and check.

If the issue persists, then please follow the steps mentioned in this document: HP Notebook PCs - 601 or 60X Error Displays on a Black Screen

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

More often than not, the reason that a computer freeze is due to a crashed program. Fortunately, Windows 10 allows you to easily shut down programs in Task Manager. Access Task Manager by pressing Ctrl+Alt+Delete. It will show you what apps and background processes are running.

 

Regards,

Will

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.