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HP Recommended
Pavilion a6300f
Microsoft Windows Vista

Getting the biome-1 code. Reseated memory sticks, still there. Replaced memory sticks (new) still there. Restarted system without memory installed, computer does beep.

3 REPLIES 3
HP Recommended

@Bwood58


Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue

 

This error occurs when a memory module is not seated correctly or needs to be replaced

 

Since the computer beeps without the Memory, the System board and Memory slot seems to be fine

 

You can refer to this Link: https://support.hp.com/us-en/document/c03730619

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you 

KrazyToad
I Am An HP Employee

HP Recommended

I did check the sticks together, one at a time and even swapping the sticks and slots and still it failed. The brand new memory sticks also failed. Reset bios and changed cmos battery, no help. It freezes even in bios setup. But usually at the bios screen and sometimes just before it. At a loss figuring this one out.

HP Recommended

@Bwood58

 

At this point I suggest the best option would be to contact our Phone Support for Service Options

 

Thank you

KrazyToad
I Am An HP Employee

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