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Locked

‎11-03-2024 10:46 PM - last edited on ‎11-28-2024 04:03 AM by Retired

HP Recommended
Product: HP Designjet 820mfp

PC Boots to HP logo but then reboots ...stuck in a loop..client advises they replaced HD and it booted correctly first time however shortly afterwards system crashed..and now its stuck....

Category:
1 REPLY 1

‎11-04-2024 09:35 AM

HP Recommended

Hey @perthblue1960,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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