Bios Recovery USB not working

[SLVAUGHAN]

My friend borrowed my computer and now the CAPs lock blinks two times then pause and repeats. It's a bios failure and I did what was listed for support and downloaded a recovery USB. My issue now is that no matter how many time I hold the windows key+ B or V and hold the power for 2-3 seconds, the screen stays black so it never reads the USB. I know that my screen is not broken because once before the bios screen came up months ago.

Can anyone help? I have not been unable to use my laptop in over 8 months and I am trying to avoid another expense right now since I am starting back at school.

[CF4]

Hi

Please 1st try a Hard Reset

Press and Hold the PWR off button for 4 seconds to force a PWR off.

Unplug from the wall.

If you see a battery compartment door, your computer has a removable battery.

Remove any removable battery.

This is valid for most notebooks;

Press and hold the power button for 15 seconds to complete the reset.

Re-insert any battery you removed.

https://support.hp.com/us-en/document/c02693833

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).

NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

You download...

HP Firmware Pack (Intel Processors)

F.38 Rev.A

24.3 MB

Jan 30, 2018

Download

and then create the Flash Drive. 

Have you tried to copy...

?:\Hewlett-Packard\BIOS\Current>dir
 Volume in drive ? is HP_TOOLS
 Volume Serial Number is FA31-121E

 Directory of ?:\Hewlett-Packard\BIOS\Current

20/06/2018  22:34    <DIR>          .
20/06/2018  22:34    <DIR>          ..
20/06/2018  22:34         8,388,608 02163.bin
20/06/2018  22:34               256 02163.s12
20/06/2018  22:34         8,388,608 08014.bin
20/06/2018  22:34               256 08014.s12
20/06/2018  22:34         8,388,608 021DE.bin
20/06/2018  22:34               256 021DE.s12
20/06/2018  22:34         8,388,608 0233F.bin
20/06/2018  22:34               256 0233F.s12
20/06/2018  22:34         8,388,608 08175.bin
20/06/2018  22:34               256 08175.s12
              10 File(s)     41,944,320 bytes
               2 Dir(s)   3,907,903,488 bytes free

TO

?:\Hewlett-Packard\BIOS\New>dir
 Volume in drive ? is HP_TOOLS
 Volume Serial Number is FA31-121E

 Directory of ?:\Hewlett-Packard\BIOS\New

20/06/2018  22:34    <DIR>          .
20/06/2018  22:34    <DIR>          ..
               0 File(s)              0 bytes
               2 Dir(s)   3,907,903,488 bytes free

Then try again.

[SLVAUGHAN]

Hi

That is the same download I did on the flashdrive and nothing is working. Whenever I press the window + B or V keys and the power key, the screen stays black and it never gets to the bios update screen. I removed the battery, counted and plug back in the power cord but nothing seems to work. Caps Lock is still blinking and the internet button has a orange light on.

[CF4]

Hi

So did you copy the contents of...

\Hewlett-Packard\BIOS\Current

TO

\Hewlett-Packard\BIOS\New

and try again?

[SLVAUGHAN]

I copied from the Current FOlder to the new folder, but nothing is happening. Again, all I see is a black screen with the CAPS lock blinking and the internet light on orange. I don't hear a fan or anything. Before all I hear is silence, I did see one time that the screen came up and said bios failure.

I copied the file directly from Current to New

[CF4]

Hi

Sorry to say it may be a hardware problem as you have done everything correctly.