• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Slimline s5-1224 Desktop PC
Microsoft Windows 10 (64-bit)

I ran windows update in windows 10, the dialog box stated that the system does not have TPM 2.0, I ran Microsoft 's PC health check. The results stated my system bios does not have TPM 2.0 enabled for the minimum system requirements 

for Windows 10 to upgrade to Windows 11. My system meets all the other minimum requirements for windows 11 upgrade.

I followed the steps in the article to check the bios / firmware to see if my bios had TPM 2.0 option disabled under the security

tab in the bios. My bios did not have that option to enable TPM 2.0

My computer is a HP Pavilion Slimline s5-1224 PC Desktop, so I am checking to see if there a bios update for my system.

I would appreciate any support for this issue.

Thank you,

Pat1956

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

sorry but don't look, don't waste your time, this computer is old, it doesn't have the tpm
There will be no update here for that.

and you most certainly won't be able to install it

 

[This is an automatic response
so i don't have to repeat everything
Some indications can be changed, and some may not be useful to you, I can not always adapt the answer!]

the official version of windows 11 at the time of writing this answer has not yet been released, unless I'm mistaken!
Don't rush, any new version has these problems, wait at least a little bit before you start
Check everywhere if there are problems after installation or not!
For tpm 2.0, there are many sites that are starting to talk about it.
You can start by checking the general compatibility with the microsoft tool

https://www.microsoft.com/en-us/windows/windows-11
https://aka.ms/GetPCHealthCheckApp
another tool given by the expert @WAWood gives more information (thanks to him for this find
https://github.com/rcmaehl/WhyNotWin11/releases

for TPM 2.0 to be activated with bios uefi, if it is possible
"In the search box or with the Windows + R key combination, we type tpm.msc."

look at the bottom, where the TPM version is shown. If we see version 2.0, our computer should be compatible with Windows 11 in this section.
source:
https://www.netcost-security.fr/guides/guides-tech/27213/comment-activer-tpm-2-0-et-secure-boot-pour...
possibly check for product updates
>update
hi
I read that it would be more or less possible to add a module, but nothing concrete, nothing found for the moment
The security module, being generally integrated into the processor, there is no way to change this for many computers, incompatible processors!

https://www.pcmag.com/news/what-is-a-tpm-and-why-do-i-need-one-for-windows-11
The requirements for windows 11 may change, in the meantime avoid spending unnecessary money.
https://blogs.windows.com/windows-insider/2021/06/28/update-on-windows-11-minimum-system-requirement...
hp official link
https://support.hp.com/us-en/document/ish_4300937-4295746-16
[edit]update
I don't know if we can find it in English
There is something new, still a little confused, but it seems, that the requirements are still changed
There would still be certain conditions, not too uninteresting in the end if it stays like that!
The link is translated here, I don't know if it will be clear, but in the main line it should be understandable!

translate.googlews Windows 11: your PC will be able to install it, but there is .. 


update :
https://www.theverge.com/22644194/microsoft-windows-11-minimum-system-requirements-processors-change...
https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-inte...
https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-amd-....
As we can see in the previous link, it may be possible to install windows 11 even if the processor is not supported

update

 

there is the return of the microsoft check app
once downloaded and launched the scan, the result is given, for compatibility
that gives (french sorry)

 

integrité w11.png

 

compatibilité w11.png

 

if you click on specifications, a microsoft page appears

Prepare yourselves

 

Windows 11 isn't here yet, but will be available later this year. If you are looking forward to it, you can already do some preparations.

This PC will run Windows 11

Your PC meets the minimum hardware requirements and is eligible for a free upgrade when deploying the new Windows.


[edit]
ready ?
Download Windows 11
There are 3 options below for installing or creating Windows 11 media. Check out each one to determine the best option for you.
https://www.microsoft.com/en-us/software-download/windows11

HP PCs - Upgrading to Windows 11 using Windows Update | HP® Customer Support

 

HP PCs - Installing Windows 11 from a USB flash drive | HP® Customer Support


[edit]
To better understand, I tried the installation
The computer being "compatible", and offered in update with windows update
Be careful, because I haven't seen anyone mentioned this
I have a 256gb drive, there was quite a bit of space left, but during the upgrade the drive turned red.
Although I install many games on my Data player!
So I was forced to sacrifice some programs to avoid problems
information which seems to me to be quite important, take care of the available space (I had at least half of it free, if not more)!

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

2 REPLIES 2
HP Recommended

The specification for your system lists processors from the Sandy Bridge and Ivy Bridge family 

None of those are approved for Windows 11

 

your spec --

https://support.hp.com/us-en/document/c03355381 

 

List of approved windows 11 intel cpus

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...

 

Some models of HP systems can be customized.  What is the product ID?  That should precisely list the capabilities of your system.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Hi

sorry but don't look, don't waste your time, this computer is old, it doesn't have the tpm
There will be no update here for that.

and you most certainly won't be able to install it

 

[This is an automatic response
so i don't have to repeat everything
Some indications can be changed, and some may not be useful to you, I can not always adapt the answer!]

the official version of windows 11 at the time of writing this answer has not yet been released, unless I'm mistaken!
Don't rush, any new version has these problems, wait at least a little bit before you start
Check everywhere if there are problems after installation or not!
For tpm 2.0, there are many sites that are starting to talk about it.
You can start by checking the general compatibility with the microsoft tool

https://www.microsoft.com/en-us/windows/windows-11
https://aka.ms/GetPCHealthCheckApp
another tool given by the expert @WAWood gives more information (thanks to him for this find
https://github.com/rcmaehl/WhyNotWin11/releases

for TPM 2.0 to be activated with bios uefi, if it is possible
"In the search box or with the Windows + R key combination, we type tpm.msc."

look at the bottom, where the TPM version is shown. If we see version 2.0, our computer should be compatible with Windows 11 in this section.
source:
https://www.netcost-security.fr/guides/guides-tech/27213/comment-activer-tpm-2-0-et-secure-boot-pour...
possibly check for product updates
>update
hi
I read that it would be more or less possible to add a module, but nothing concrete, nothing found for the moment
The security module, being generally integrated into the processor, there is no way to change this for many computers, incompatible processors!

https://www.pcmag.com/news/what-is-a-tpm-and-why-do-i-need-one-for-windows-11
The requirements for windows 11 may change, in the meantime avoid spending unnecessary money.
https://blogs.windows.com/windows-insider/2021/06/28/update-on-windows-11-minimum-system-requirement...
hp official link
https://support.hp.com/us-en/document/ish_4300937-4295746-16
[edit]update
I don't know if we can find it in English
There is something new, still a little confused, but it seems, that the requirements are still changed
There would still be certain conditions, not too uninteresting in the end if it stays like that!
The link is translated here, I don't know if it will be clear, but in the main line it should be understandable!

translate.googlews Windows 11: your PC will be able to install it, but there is .. 


update :
https://www.theverge.com/22644194/microsoft-windows-11-minimum-system-requirements-processors-change...
https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-inte...
https://docs.microsoft.com/fr-fr/windows-hardware/design/minimum/supported/windows-11-supported-amd-....
As we can see in the previous link, it may be possible to install windows 11 even if the processor is not supported

update

 

there is the return of the microsoft check app
once downloaded and launched the scan, the result is given, for compatibility
that gives (french sorry)

 

integrité w11.png

 

compatibilité w11.png

 

if you click on specifications, a microsoft page appears

Prepare yourselves

 

Windows 11 isn't here yet, but will be available later this year. If you are looking forward to it, you can already do some preparations.

This PC will run Windows 11

Your PC meets the minimum hardware requirements and is eligible for a free upgrade when deploying the new Windows.


[edit]
ready ?
Download Windows 11
There are 3 options below for installing or creating Windows 11 media. Check out each one to determine the best option for you.
https://www.microsoft.com/en-us/software-download/windows11

HP PCs - Upgrading to Windows 11 using Windows Update | HP® Customer Support

 

HP PCs - Installing Windows 11 from a USB flash drive | HP® Customer Support


[edit]
To better understand, I tried the installation
The computer being "compatible", and offered in update with windows update
Be careful, because I haven't seen anyone mentioned this
I have a 256gb drive, there was quite a bit of space left, but during the upgrade the drive turned red.
Although I install many games on my Data player!
So I was forced to sacrifice some programs to avoid problems
information which seems to me to be quite important, take care of the available space (I had at least half of it free, if not more)!

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.