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‎06-15-2025 05:02 AM

HP Recommended
Product: HP EliteBook 840 G3 Base Model Notebook PC

 

Subject: Request for BIOS Password Reset – Virtualization Required

Hello HP Support Team,

I am trying to run VirtualBox on my HP laptop, but it is not working because virtualization (VT-x) is disabled in the BIOS settings. Unfortunately, my BIOS is locked with a password that I do not know or remember.

Here are my laptop details:
- Product: HP Laptop
- Serial Number: 5CG7083HX5
- Issue: BIOS password locked – I need to enable virtualization
- Purpose: To run virtual machines using VirtualBox

After entering the wrong password multiple times, the screen shows a prompt asking for the BIOS password, but I do not see any "System Disabled" code yet.

I would like assistance in either generating a master password or getting instructions to reset/remove the BIOS password so I can access the BIOS settings and enable virtualization.

I am the owner of this device and can provide proof of ownership if required.

Please guide me on how to proceed.

Thank you in advance for your support.

Best regards,
Mazi

 

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