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1 REPLY 1
12-11-2024 05:43 AM
HP Recommended
Could the message be "Boot Device not found. Please install operating system"? If Yes.then
That error typically means the disk is failing, but it can also be caused by something interfering with the boot process. Check to verify there is not a media card in the card reader or a CD/DVD in the DVD drive.
Then to verify the disk, run the Diagnostics routine.
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results and the PC model number.
I'm not an HP employee.
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