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‎08-15-2018 01:04 PM

HP Recommended
Product: Hp Power pavilion 580-1xx
Operating System: Microsoft Windows 10 (64-bit)

Cant upgrade BIOS to F.43 version. Is this a common problem? All other BIOS updates prior to this one worked fine. Thx

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-17-2018 04:43 PM

HP Recommended

You are welcome, @RemcoNL.

 

It is definitely not a virus.  You should disable your virus app until it is installed.  I have seen this happen in the past.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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7 REPLIES 7

‎08-15-2018 08:52 PM

HP Recommended

@RemcoNL, welcome to the forum.

 

What is the full model or product number of your computer?  Please don't furnish the Serial # or other personal information.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎08-16-2018 06:32 AM

HP Recommended

2XA94EA#ABH

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‎08-16-2018 04:24 PM

HP Recommended

@RemcoNL, welcome to the forum.

 

The way HP lists the BIOS updates in their update section is a bit confusing.  They list several BIOS updates for other computers that may use the same motherboard, but different BIOS updates.

 

The BIOS update that you should use is here.  Your Motherboard has the ROM Family SSID 8437.  Here is the Motherboard Specification page.  Look at the section titled "Motherboard description".

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎08-17-2018 11:43 AM

HP Recommended

Thx I tried downloading the file but my virus scanner says its a virus

 

 

W32/Exploit.gen

 

 

??

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‎08-17-2018 04:43 PM

HP Recommended

You are welcome, @RemcoNL.

 

It is definitely not a virus.  You should disable your virus app until it is installed.  I have seen this happen in the past.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎08-18-2018 12:52 AM

HP Recommended

It worked. Thanks so much for helping so quickly. Enjoy your weekend.

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‎08-18-2018 02:43 PM

HP Recommended

You are welcome, @RemcoNL.  Glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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