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SeaHorse48
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Message 1 of 2
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Flag Post

Bios upgrade locked up system, black screen and only audio of 2 short beeps and 2 long beeps

‎12-20-2020 06:15 PM

HP Recommended
Product: Pavilion All-in-One 24-b010

Initiated HP BIOS update as noted on required updates.  After 30+ hours the display was still blank (black).   Tried to shut down and power back up.  This resulted in a black screen and beeping.  Tried online support, which did not resolve, stop the beeping or powering up screen.  Per you website I took it to your local rep “uBreakiFix”. They had it for 4 days,  were not able to go past the beeping and black screen.  UBreakiFix rep said it was a BIOS issue and to ship the machine to HP Support-Repair.  Need shipping instructions and address.

 

Issue: Bios upgrade locked up system, black screen and only audio of 2 short beeps and 2 long beeps

1 REPLY 1
old_geekster
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Message 2 of 2
Flag Post

‎12-24-2020 09:01 PM - edited ‎12-24-2020 09:05 PM

HP Recommended

@SeaHorse48 , welcome to the forum.

 

This guide shows that the 2 short and 2 long beeps means BIOS recovery successful: https://support.hp.com/us-en/document/c02222922#:~:text=What%20to%20do%20when%20beep%20codes%20occur...

 

This obviously is not your situation.

 

Here is a guide that may help you recover your BIOS/UEFI: https://support.hp.com/us-en/product/hp-pavilion-24-b000-all-in-one-desktop-pc-series-touch/11046865...

 

Scroll down to the section titled "During a BIOS update a black screen displays".  Read this section and follow the instructions carefully.  If the repair shop didn't affect the BIOS this may work for you.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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