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‎09-02-2026 01:58 PM

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Thanks for all your help. I appreciate it. I will try the cloud reset and see how it goes.

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‎09-03-2026 08:08 AM

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Well I give up. Did the cloud restore and still F.40. Pulled out the CMOS battery and still F.40

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‎09-03-2026 09:42 AM - edited ‎09-03-2026 09:44 AM

HP Recommended

 I think we are missing something here.

A factory restore puts the original software back on the hard drive of the PC.  That has nothing to do with the bios.

 

What exactly is the problem you are having?

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‎09-03-2026 10:05 AM

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My BIOS version says F.40, but I think it should be F.39. Maybe I don't understand. LOL.

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‎09-03-2026 10:40 AM

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@Notacamper wrote:

My BIOS version says F.40, but I think it should be F.39. Maybe I don't understand. LOL.

If it aint broke then don't fix it.

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