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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- BitLocker recovery

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02-21-2024 11:20 AM
My computer is stuck on Bitlocker recovery and is requesting a recovery key, I'm a college student and can't do any homework and when I reached out for help they tries to charge me $52 up front with an additional $17 a month subscription that I cannot afford.
02-21-2024 09:01 PM
Bitlocker keys are unique to each and every PC, and HP has no records of the individual kays, so there is nothing we can provide you.
Since you apparently did not use the Bitlocker Management function to export your key, the following is all you can try at this point:
https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-...
I am a volunteer and I do not work for, nor represent, HP