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HP Recommended

How am I able to get my recovery key id? I’ve already tried logging in with the only Microsoft accounts I ever put on the computer and nun will give me a recovery key

1 REPLY 1
HP Recommended

If your Microsoft accounts don't have the BitLocker recovery key and you didn't print it out and save it somewhere, the only option you have is to clean install Windows on the encrypted drive so you can continue to use your PC.

 

Without the BitLocker recovery key, the data on the drive is forever unable to be accessed.

 

 

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