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‎01-03-2026 07:17 PM

HP Recommended

Hello my PC is stuck on a black screen saying no network connection with a countdown. My keyboard won’t function so I cannot hit enter even though the screen says click or press enter to go to recovery options please advise.

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‎01-04-2026 06:03 PM - edited ‎01-04-2026 06:06 PM

HP Recommended

Greetings @BigBen2685 

 

Please provide additional information relating to what you were doing prior to seeing this error message.

 

I've never encountered a "no network connection" count down screen and loss of USB function.

 

I've seen network connection prompts while installing W11.

 

I'm very sorry but I can't figure out what is going on without having additional information.

 

Regards

 

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