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HP Recommended
Pavillion 500 Prod. #-G5B60AV#ABA
Microsoft Windows 8.1 (64-bit)

I accidently  changed the screen resolution on my PC. When I clicked "Apply" the screen went black. When I turn on the PC now, the monitor displays "Input Signal Out Of Range" Change settings to 1600X900-60Hz.

I tried pressing the F8 key when starting the PC but that did not work. Someone told me to do that to get to "Safe Mode". Can you help me?

1 REPLY 1
HP Recommended

@Bllueeyes13 Here's what you need to do, to identify the issue and resolve it accordingly: Click here for details on the message "out of range",

  • And If not done already, check if it works fine on the BIOS screen to identify if it's either a hardware or a software issue:
    • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest creating a new user account to check if that works better, for starters)
    • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

While you respond to that, I have a few more steps that should help:

Attempt to run a test from the HP hardware diagnostic tool, using this link: Click here for details.

 

If the display isn't appearing normal on the diagnostics, it could again, determine a hardware failure,

If it works on bios & the hardware tests passed: please update the BIOS, Chipset & Graphics card drivers from the HP website using this link: Click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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