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‎04-19-2020 02:43 PM

HP Recommended
Product: HP slim 290 - P0043W
Operating System: Microsoft Windows 10 (64-bit)

When I start up my computer and after I log in the screen goes black, I can see the mouse pointer but nothing else will work, I was gonna just restart it since I domt have anything on it. 

1 REPLY 1

‎04-21-2020 04:02 PM

HP Recommended

@Zharle 

Sorry to hear that.  Here are some troubleshooting steps you can try:  https://support.hp.com/us-en/product/HP-Pavilion-500-000-Desktop-PC-series/5358992/model/5403158/doc...

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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