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Angry_Sean
New member
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Message 1 of 2
209
Flag Post

Black screen on reboot after updating driver.

‎07-29-2020 11:15 AM

HP Recommended
Product: HP Pav Gaming 690-0034 DT PC US
Operating System: Microsoft Windows 10 (64-bit)

I updated the AMD graphics driver. It force rebooted the PC and now I just have a black screen that says I out not supported. The PC seems to be responsive but I can't get an image.

Attempts at booting into safe using every method I could find have proved fruitless.

Pliz halp.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎08-01-2020 08:01 AM

HP Recommended

@Angry_Sean

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please try a System Restore to an earlier time and let me know if that works

 

Link: https://support.hp.com/in-en/document/c03327545

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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