Black screen with checking media presence/media present/start pie over ipv6

[Famous55]

The power went out yesterday and when I started the computer back up, it went to a black screen with >>Checking Media Presence, >>Media Present, >>Start PXE over IPv6. Nothing happens after that. I have a HP Pavilion TouchSmart 23 All-In-One with a Windows 8.1 OS. I’m lost!

[Riddle_Decipher]

@Famous55 I suggest we perform a hardware test to identify the issue:

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests
  • (If not available, we may need to Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details)
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.