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11-18-2022 10:00 AM - edited 11-18-2022 10:01 AM
Welcome to the HP Support Community
I understand you are facing a boot issue with your HP product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Was there any recent update on the PC?
While you respond to that please try the below steps:
Crisis BIOS Recovery
- Turn off the computer, and then connect the power cord.
- Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
- Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
- If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.
- If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for only 2 to 3 seconds.
- If a BIOS recovery message repeatedly displays, continue to the next section to Recover the BIOS using a USB recovery drive.
- If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
- If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS for more information.
The HP BIOS Update screen displays and the recovery begins automatically.
Update the BIOS:
- Here's the link to download and install the above updates: Click here
If the issue persists, then please follow the steps mentioned in this document: HP PCs - Computer does not boot or start
Hope this helps! Keep me posted.
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