-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Blocking HP One Agent from Automatic Reinstallation

Create an account on the HP Community to personalize your profile and ask a question
03-06-2024 10:25 AM
This is a continuation of the various topics concerning HP One Agent:
There is a way to prevent HP One Agent or any unwanted app/driver/etc. from automatically being reinstalled after it's been uninstalled.
Going back several years and versions of Windows, users had the option to block unwanted updates by manually showing them or hiding them. That disappeared a number of years ago. HOWEVER, in trying to block a troublesome Realteck driver from being reinstalled last week, I stumbled upon a handy tool for Windows 10/11 users that few know about -- The "Microsoft Show or Hide Updates tool", which can be downloaded from this site -- https://www.majorgeeks.com/files/details/microsoft_show_or_hide_updates_troubleshooter.html
After you download it, uninstall HP One Agent, then run the troubleshooter app. When you click on the "next" button, it will check for Windows updates, and provide a list of pending updates, but will not automatically download and install them the way Windows Updates does. Instead, you'll be given the option of hiding them. Once hidden, the update will not reinstall itself.
You can find out more about Microsoft Show or Hide Updates here -- https://learn.microsoft.com/en-us/answers/questions/1341898/how-to-block-specific-windows-updates -- or via a Google search.
Hope this helps,
David
05-04-2024 12:51 AM
Unfortunately, this technique will only work for a specific update of the program, which won't be labeled. Here's how to get rid of HP One Agent permanently.
1. Open the HP Privacy Settings app
2. Click on "No to All"
3. Click Done
4. Uninstall HP One Agent with Revo Uninstaller
or
1. Open the MyHP app
2. Click on "Settings"
3. Click on "Privacy"
4. Click on "Click here"
5. Click on "No to All"
6. Click Done
7. Uninstall HP One Agent with Revo Uninstaller
This process tells HP that you don't give them permission to see your activity, which appears to be the main purpose of this program. It's been gone from my computer for a few weeks, and three weeks ago I set up a friend's new laptop and turned off all the privacy settings, and she doesn't have HP One Agent running on her system. I think it's a permanent fix.