Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Blue Screen Error Code 0xc000000d Help

HP Recommended
Omen Obelisk 875-1040st
Microsoft Windows 10 (64-bit)

I’ve been I’m unable to run windows on my computer. I received the error information:


\windows\system32\config\system error code 0xc000000d


I’ve tried using a usb with Windows 10 and following multiple walk through online. As a last resort I tried to reset the computer and was unable to even do that due to not having admin access. 

Any help would be appreciated.

Level 21
Level 21
132,248 122,425 20,127 30,859
Message 2 of 2
Flag Post
HP Recommended



If you have access to another Windows PC running W7 64 bit or newer and you have a 32 GB USB flash drive, make a bootable USB recovery drive using the cloud recovery tool.   That will reinstall W10, the drivers and the software that originally came with your PC.


You boot from it, so no admin access should be required.


Before trying to reinstall W10, run the hard drive diagnostics test in the BIOS (F2).


Here is a link for how to use the cloud recovery tool...

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation