Blue Screen

[ChanteMoolman]

Good day 

Hope all is well. 

I am really struugling with my LAPTOP-49F7LHH9. It contantly gives me blue screens. I am not a technical computer wizzard so I tried what I could in order to fix the problem but still nothing to stop the blue screens. My laptop was in for a service for about 3 weeks and sti;; afer the service it still gave blue screen problems. This is really giving me a bad exsperince with HP and never had this problem before with other brands. Can I please get some help?

[WAWood]

I wish we could help you -- but we can't.

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in this self-help Community.

You have a couple of different options to chose from ...

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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win11 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.elevenforum.com/questions/bsod/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck