Blue box upon login that won't go away

Kaleiki · ‎01-28-2022

Blue box keeps popping upon login. It looks similar to the narrator on windows 10.

I was wondering if someone knows the process name or a way to disable it?

Prométhée · ‎01-28-2022

Can you tell a little more
it looks like, ok, but what exactly is it visible?
give a picture, what you see
do you finally manage to start, open your desktop or are you stuck?*

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Kaleiki · ‎02-03-2022

I noticed that the box appears if I take too long to log in.

I took a picture with the snipping tool:

Prométhée · ‎02-03-2022

It's just an empty square, never seen that
Just in case, open the task manager
startup tab, disable everything
restart
if no longer present, it is one of these programs, we will have to see what you have here, and we may find the one causing this problem

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question