Blue screen loop

[aditykumar1]

When I start , it shows preparing automating repair  with windows logo. Then it shows again blue screen , after few seconds it again goes black. Again shows preparing automating repair , and these loop continues.  

[Alden4]

Hi @aditykumar1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like your HP laptop is stuck in a boot loop, and the automatic repair process is not resolving the issue. This could be caused by various reasons, such as a corrupted system file, a recent update problem, or even a hardware issue. Here are some steps you can try to troubleshoot and resolve the issue.

Restart in Safe Mode:

• If possible, try to start your laptop in Safe Mode. This will load only essential drivers and might help you identify if a third-party application or driver is causing the problem.
• Restart your laptop and repeatedly press the F8 key (or Shift + F8) during the boot process. This should bring up the Advanced Boot Options menu, where you can select Safe Mode.

Perform System Restore:

• If you have previously created a system restore point, you can try restoring your system to an earlier point when it was working correctly.
• To access System Restore, you may need to boot from a Windows installation or recovery disk.

Run Automatic Repair:

• Boot from a Windows installation or recovery disk.
• Select your language preferences and click "Next."
• Click on "Repair your computer" and select "Troubleshoot" > "Advanced options" > "Startup Repair."

Check for Disk Errors:

• Boot from a Windows installation or recovery disk.
• Select your language preferences and click "Next."
• Click on "Repair your computer" and select "Troubleshoot" > "Advanced options" > "Command Prompt."
• In the Command Prompt, type chkdsk /f /r C: and press Enter. Replace C: with the letter of your system drive.

Disable Automatic Restart:

• Boot from a Windows installation or recovery disk.
• Select your language preferences and click "Next."
• Click on "Repair your computer" and select "Troubleshoot" > "Advanced options" > "Startup Settings."
• Press the number 4 or F4 to start in Safe Mode.

Perform a Windows Reset or Reinstall:

• As a last resort, you may need to perform a Windows reset or reinstall. This will delete your installed programs but keep your personal files.
• Boot from a Windows installation or recovery disk and choose the option to reset or reinstall Windows.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support