cancel
Showing results for 
Search instead for 
Did you mean: 
Alimah07-
New member
1 0 0 0
Message 1 of 4
3,807
Flag Post

Blue screen

HP Recommended
HP

Trying to reboot two windows I just have a blue screen

Tags (1)
3 REPLIES 3
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,490 1,738
Message 2 of 4
Flag Post
HP Recommended

Hi @Alimah07-

Welcome to the HP Support Community.

  • What model HP PC are you using?
  • Refer to this document to know how to find the Product Name or Product Number.
  • What is the exact error on the blue screen?

For now, kindly follow the steps mentioned in this document to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
areebee
Level 2
5 4 0 16
Message 3 of 4
Flag Post
HP Recommended

Your solution does not work

0 Kudos
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,490 1,738
Message 4 of 4
Flag Post
HP Recommended

@areebee

  • What model HP PC are you using?
  • Refer to this document to know how to find the Product Name or Product Number.
  • What is the exact error on the blue screen? Kindly attach an image of the error in your next post to assist you better.

Keep me posted.

 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation