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HP Recommended

Stop code: DRIVER VERIFIER DMA VIOLATION

it keeps shutting down for no reason I’ve only had this computer for about a year 

I can’t do anything with it cuz every 20 min happens 

it’s a hp laptop 

1 REPLY 1
HP Recommended

Greetings @Jazalyn 

 

Welcome to the HP Forum.

 

Your PC may have a hardware problem or a hardware driver problem.

 

Does your PC have any errors in Device Manager?

 

Check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

 

The easiest and quickest way to try to fix the problem is to do an in-place W11 upgrade.

 

Back up data on the system drive.

 

Then go to Settings>System> Recovery.

 

Do "Fix problems using Windows Update".

 

I would say you have a hardware problem if a W11 in-place upgrade does not fix your PC.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.