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- Blue screening multiple times

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07-28-2023 10:46 AM
Recently, my PC blue screens multiple times. I tried to update all my drivers and windows and got the error code: 3000? I'm not really sure what this means. I ran a memory diagnostic test on my pc, and it said there were hardware issues detected. I was wondering where do I go to get this problem sorted out, and if there's anything I can do in the meantime. It would mean a lot if somebody could help me with this problem. Thank you
07-31-2023 10:17 AM
Hi @theresa_0000
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please share the details listed below:
- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee