cancel
Showing results for 
Search instead for 
Did you mean: 
Est1954
New member
1 0 0 0
Message 1 of 1
121
Flag Post

Bluetooth mouse and keyboard stop responding when a drive is plugged in to the USB port

HP Recommended
HP Pavilion All-in-One - 27-a010 (Touch)
Microsoft Windows 10 (64-bit)

Whenever I plug in a flash or storage drive to the USB, the mouse gets slow and unresponsive and eventually stops working, and the cursor disappears too. Today the keyboard was also unresponsive. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation