09-16-2019 07:13 AM
I keep getting a error when my computer updates the screen will go black and give this message:
Error : No boot disk has been detected or disk has failed. I ran a diagnostic test on the system as recommended and the memory passed but the second test failed and gave this Failure ID
Can anyone help me resolve this issue?
09-16-2019 07:25 AM
Unfortunately, all the code translates to is one word...Failed.
99% of the time you get one of those failure codes, you have to replace the hard drive and reinstall the operating system.
Below is the link to the service guide for your PC. The HDD R & R procedure can be found in this guide.
You can reinstall W10 by using the media creation tool to create installation media.
When you get to the installation screen that asks to enter a product key, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.