cancel
Showing results for 
Search instead for 
Did you mean: 
JackTheSack
New member
2 0 0 0
Message 1 of 2
137
Flag Post

Boot device not found install operating system

HP Recommended
HP 24 AIO PC

Hey, I keep getting 'boot device not found, install operating system' and all the information I find says it's got something to do with the hard drive. I have run many tests for the hard drive, memory, and processor and they all passed, however I have seen steps regarding disabling legacy and so on and so forth but I've done that multiple times and nothing helps. (Note the steps say something about optane but my PC doesn't have it) This occurred when i turned off my pc while it was updating, i am aware that this is idiotic and have now learned from my lesson, but any help or information on what to do would be greatly appreciated.

Tags (1)
1 REPLY 1
WAWood
Level 16
Level 16
32,617 32,517 2,957 7,264
Message 2 of 2
Flag Post
HP Recommended

@JackTheSack 

What you did was leave the system in a corrupted state -- and there is no simply recovery from that -- as it is not designed to recovery from that kind of shutdown.  You would really have to do a full restore to get it back to working condition, and you are going to lose all your files and applications in the process.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

 

 

 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation