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‎08-15-2020 04:40 PM

HP Recommended
Product: Hp Stream Laptop

image.jpg

Help i have work in another hr and i cannot get into my laptop. Please can someone help me fix this error message I’m receiving ?

1 REPLY 1

‎08-16-2020 05:48 AM

HP Recommended

First thing to do would be to do the F2 - System Diagnostics as indicated.  That will show if the reason for that message is the hard drive has failed.  There may be other reasons, but that is the most typical.  Post back with results.  Also need the model number posted.  There are many HP Steam models but most have a 32GB chip for a hard drive and it is not replaceable.

Hopefully it is a software problem.


I'm not an HP employee.
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