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Kvm911
New member
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Message 1 of 2
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Boot device not found

HP Recommended
Hp stream laptop pc
Microsoft Windows 10 (64-bit)

I keep getting an error message the laptop want laid or do anything at all says it's missing hard drive

1 REPLY 1
Lil_Boy_Blue
Level 12
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Message 2 of 2
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HP Recommended

Hi

I would try a diagnostic....


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
mpaigns/hpsupportassistant/pc-diags.html

 

Then try any Recovery Media you have, or create one from here...

https://www.microsoft.com/en-us/software-download/windows10

 

W8 Repair.pngRecovery Reinstall.png

 

Try the above Automatic repair first.

 

If in doubt please ask.

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