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HP Recommended
HP ENVY Desktop - 750-414

Where can I get support to solve “boot device not found”?

I’ve tried all the suggested solutions and can’t get in to work.
Optane memory is not listed in Bios…so the computer does not have Optane memory or Optane is malfunctioning and cannot be detected. Support suggests I Contact HP Customer Support for further assistance But don’t know where to get the help I need. 

1 REPLY 1
HP Recommended

Hi @Bkbtv,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are getting boot device not found error on your HP ENVY Desktop - 750-414.

 

Please follow the steps from this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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