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HP Recommended
Microsoft Windows 10 (64-bit)

Morning everyone!

I need your help, this morning I switch on my laptop 💻 and I can read this on it: boot device not found.

Please install an operating system on your hard disk.

Hard disk 3F0.

Please help me to solve this issue.

1 REPLY 1
HP Recommended

Typically that means the hard drive has failed. It could be for other reasons, so first lets run the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

Also need the model number of the PC, as others problems could cause similar symptoms.


I'm not an HP employee.
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