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Locked

‎04-20-2019 11:57 PM

HP Recommended
Product: Elite book 8470p
Operating System: Microsoft Windows 8 (32-bit)

Boot options. 

Boot from efi file

Notebook upgrade bay

Notebook ethernet whick one do I pick please very stuck

1 REPLY 1

‎04-21-2019 02:10 AM

HP Recommended

Hi

I'm guessing that the normal W8.x boot does not happen.  I would try an F2 diagnostic.


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

If there is a problem with the Hard Disk then please ask again.

 

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