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HP Recommended
HP Pavilion All-in-One - 24-xa0024
Microsoft Windows 10 (64-bit)

Will not boot up. Says to load OS system on the hard drive

hard drive (3FO)

1 REPLY 1
HP Recommended

That message is typical for a hard drive failure.  To verify whether that is true, run the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
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