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‎05-22-2025 03:42 PM

HP Recommended

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‎05-22-2025 03:46 PM

HP Recommended

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‎05-23-2025 05:46 AM - edited ‎05-23-2025 05:48 AM

HP Recommended

You have already begun the testing, which is the first step.  Once that hard drive testing is done, report back with the results.  Then we can go from there.  If the drive passes the long test, then you might need to reinstall Windows.

If the drive fails, then replace the drive and reinstall Windows.

If you need any help or advise, please ask.


I'm not an HP employee.
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