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HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G3AV)
Microsoft Windows 11

My PC was settings and data was wiped and I'm unable to operate it install windows ,intel and other softwares that came with it also when it starts I get sent to a hard disk error 3f0

1 REPLY 1
HP Recommended

Hi @Tigga1982 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


It seems like you're encountering several issues with your HP OMEN gaming desktop, including a hard disk error 3f0 and the inability to install Windows 11. Let's go through steps to troubleshoot and resolve the problems:

 

1. Check Hard Drive Connection:

  1. Power Off: Turn off your PC completely.
  2. Open the Case: Depending on your model, open the case and make sure all the cables connected to your hard drive are secure.
  3. Reconnect: If any cables are loose, reconnect them properly.

2. Test the Hard Drive:

  1. BIOS/UEFI Settings: Restart your computer and enter the BIOS/UEFI settings (usually by pressing a key like F2, F10, ESC, or DEL during startup).
  2. Check Drive Recognition: Confirm if the BIOS recognizes your hard drive. If not, there may be a hardware issue.
  3. Run Diagnostics: Many computers have built-in diagnostics. Run a hard drive test to identify potential issues.

3. Resolve Hard Disk Error 3f0:

  1. Boot from USB/CD: Create a bootable USB drive with Windows 11 installation media. Boot from it and choose Repair your computer.
  2. Command Prompt: In the recovery environment, open a Command Prompt.
  3. Check Disk: Run chkdsk /f /r C: to check and repair disk errors on the C: drive.

4. Reinstall Windows 11:

  1. Fresh Installation: If your hard drive is functional, reinstall Windows 11.
  2. Boot from Installation Media: Boot from the Windows 11 installation USB.
  3. Install Windows: Follow the on-screen instructions for installing Windows. Choose the option to install on the existing C: drive, and it should automatically create the necessary partitions.

5. Obtain Drivers and Software:

  1. HP Support Website: Visit the official HP support website for your model and download the necessary drivers and software.
  2. Install Drivers: After Windows installation, install the drivers in the correct order as specified on the HP website.

 

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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